Returns Policy

AmeriaNest Return Policy – Hassle-Free Shopping Experience

At AmeriaNest, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are committed to making the return process as simple and convenient as possible.

Return Eligibility

• Return Window: We accept returns for non-sale items within 180 days from the date you receive your order.
• Condition of Items: Returned items must be unused, unwashed, with original tags attached, and include the original receipt.

How to Initiate a Return

1. Contact Us: Before returning an item, please reach out to our support team via our “Contact Us” page or email us at support@amerianest.com. To expedite the process, please provide:
   • Your order name
   • Order number
   • A detailed description of the issue
   • Photos (if applicable)
   • Your request (exchange or refund)
2. Receive Return Instructions: Once your request is approved, we will provide the return address and detailed instructions.
3. Ship the Item: Pack the item securely and return it using a trackable shipping method. Note: Return shipping costs may be the customer’s responsibility unless the item is defective or incorrect.
4. Processing & Refund: After receiving the returned item, we will inspect it and process your refund within [specific business days]. The refund will be issued to the original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 3 days of receiving your order. We will arrange for a replacement or full refund, and in such cases, we will cover the return shipping costs.

Important Notes

• Ensure Accurate Address Information: Please verify your shipping details before placing an order. We are not responsible for delays or lost packages due to incorrect addresses.
• Unexpected Delays: While we strive to meet our estimated delivery times, delays due to weather conditions, customs clearance, or high-demand seasons may occur. We appreciate your understanding.
• Lost or Delayed Shipments: If your order has not arrived within the expected timeframe, please contact us for assistance.

Contact Us

For any questions or assistance regarding returns, feel free to contact us:

📧 Email: support@amerianest.com
📍 Address: 3916 Cambronne St, New Orleans, LA 70118, United States
📞 Phone: +1 (213) 947-6285
🕘 Support Hours: 8:00 AM – 5:00 PM (EST) (Monday – Friday)

Thank you for shopping at AmeriaNest. We are always here to ensure a smooth and enjoyable shopping experience for you.